Some users apparently do not know how to clear their Internet Explorer cache, so I have taken two minutes to do a screen cast here: https://screencast.com/t/FGDnc2gjcft

[FLOWPLAYER=https://content.screencast.com/users/D.Busby/folders/Jing/media/1bc86df6-fcb6-4f36-a369-5fa94b24ea24/00000107.mp4,400,325]